Truist, a major financial services company formed by the merger of BB&T and SunTrust, is seeking a Production Support Engineer II to join their team. This role is crucial for maintaining the stability and performance of business-critical systems. The position involves hands-on technical work with AIX systems, monitoring tools, and various financial applications.
The ideal candidate will have 4-8 years of experience in production support or systems engineering, with a strong foundation in IT Service Management and monitoring tools. You'll be responsible for troubleshooting technical issues, implementing automation, and contributing to system improvements. The role offers an opportunity to work with modern monitoring tools like Splunk, Dynatrace, and CloudWatch, while also gaining exposure to financial sector technologies.
Working at Truist means joining a purpose-driven organization that values technical excellence and community impact. The company offers comprehensive benefits including medical, dental, vision insurance, 401k, pension plan, and generous PTO. With locations in major tech hubs like Atlanta and Charlotte, this role provides an excellent opportunity for career growth in financial technology.
The position requires a blend of technical expertise and collaborative skills, as you'll work closely with cross-functional teams and mentor junior engineers. If you're passionate about system reliability, problem-solving, and working in a dynamic financial services environment, this role offers the perfect combination of technical challenges and professional development opportunities.