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Production Support Engineer III

Truist is a purpose-driven financial services company formed by the merger of BB&T and SunTrust, serving clients in high-growth markets with financial services.
Atlanta, GA, USAGreensboro, NC, USARaleigh, NC, USA
Backend
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Finance

Description For Production Support Engineer III

Truist, a major financial services company formed by the merger of BB&T and SunTrust, is seeking a Production Support Engineer III to join their technology team. This senior-level position requires 6-10 years of experience and offers an opportunity to work on complex technical solutions in a leading financial institution.

The role involves delivering technically complex solutions, leading system integration efforts, and working closely with business product owners to design and implement robust solutions. You'll be responsible for developing customized code, performing software integration, and maintaining security controls in an enterprise environment.

As a Production Support Engineer III, you'll lead moderately complex projects and serve as a technical resource for less experienced team members. The position requires strong skills in software development, system integration, and production support, with a focus on building scalable enterprise solutions.

The ideal candidate should have extensive experience with modern development practices, including cloud technologies, SOA architectures, and DevOps tools. Knowledge of banking or financial services is preferred, along with expertise in data structures, algorithms, and enterprise-scale application development.

Truist offers a comprehensive benefits package including medical, dental, vision insurance, 401k, pension plan, and restricted stock units. The position provides opportunities for professional growth in a stable, purpose-driven financial institution that focuses on building better lives and communities.

Working at Truist means joining a team that values technical excellence, innovation, and collaboration. You'll have the chance to work on significant projects that impact millions of customers while developing your leadership skills and technical expertise in a supportive environment.

Last updated 3 days ago

Responsibilities For Production Support Engineer III

  • Deliver technically complex solutions
  • Perform system integration support for project work
  • Develop customized coding and software integration
  • Lead and participate in development, testing, and implementation
  • Build non-functional monitoring capabilities
  • Maintain security controls and monitoring
  • Lead moderately complex projects
  • Solve complex technical and operational problems
  • May oversee work of a small team
  • Develop code according to Product Owner acceptance criteria

Requirements For Production Support Engineer III

Java
  • Bachelor's Degree and 6-10 years of experience or equivalent
  • In-depth knowledge in information systems
  • Understanding of key business processes
  • Ability to plan and manage projects
  • Ability to provide direction and mentor less experienced teammates
  • Knowledge of data structures, algorithms, and software design
  • Experience with cloud technologies (AWS, Azure, or GCP)
  • Understanding of SOA and Open API methodologies
  • Knowledge of relational database design
  • Experience with messaging systems
  • Experience with build tools (Git, Maven, Jenkins)

Benefits For Production Support Engineer III

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401k plan
  • 10 days vacation
  • 10 sick days
  • Paid holidays
  • Pension plan
  • Restricted stock units

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