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Platform Engineer

TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive.
GermanySpainRomania
DevOps
Senior Software Engineer
Remote
101 - 500 Employees
5+ years of experience
AI · Enterprise SaaS · Travel

Description For Platform Engineer

TrustYou, a leading AI-driven hospitality platform with over 120 professionals globally, is seeking a Platform Engineer to join their Platform/Infrastructure team. This role offers an exciting opportunity to work on building and operating a private cloud infrastructure using cutting-edge technologies like Kubernetes, GitOps, and various observability tools.

The position requires a seasoned professional with 5+ years of experience, including specific expertise in Kubernetes infrastructure management. You'll be responsible for crucial infrastructure operations, from planning and implementation to maintenance and optimization, all while following DevOps best practices. The role combines technical expertise with leadership aspects, as you'll be supporting and mentoring other engineers.

Working at TrustYou means joining a diverse, multicultural team that values continuous improvement and customer excellence. The company offers a truly flexible, remote-friendly environment with numerous benefits including dedicated learning days, career development opportunities, and various social perks. Their products focus on transforming guest experiences through AI-powered solutions, including their Customer Experience Platform, Customer Data Platform, and AI Agents.

The ideal candidate will have strong problem-solving abilities, excellent communication skills, and experience with distributed systems. Knowledge of technologies like CEPH, PostgreSQL, Kafka, Redis, and public cloud platforms is highly valued. This role offers the perfect blend of technical challenges and professional growth opportunities in a company that's at the forefront of hospitality technology innovation.

Last updated 6 days ago

Responsibilities For Platform Engineer

  • Planning, implementing and maintaining Kubernetes infrastructure on bare metal servers
  • Automating infrastructure provisioning with GitOps workflows
  • Enabling engineering teams to run frequent and reliable deployments
  • Monitoring, analyzing and optimizing cloud infrastructure
  • Implementing and maintaining security best practices
  • Troubleshooting and resolving infrastructure issues
  • Supporting and mentoring other engineers

Requirements For Platform Engineer

Kubernetes
Linux
PostgreSQL
Kafka
Redis
  • More than 5 years of total experience
  • At least 1 year managing Kubernetes infrastructure with IaaC tools like Ansible
  • Proficiency in Linux and scripting languages
  • Knowledge of networks, especially Kubernetes CNIs
  • Understanding of CI/CD principles and GitOps approach
  • Experience with observability tools (Prometheus, Grafana, Loki, Tempo or Thanos)
  • Strong teamwork and communication skills
  • Problem-solving abilities in distributed environments
  • Fluency in English

Benefits For Platform Engineer

  • Flexible working hours
  • Remote work and home office equipment budget
  • Career development, training, and coaching
  • Six days for learning & development annually
  • Bonus vacation day
  • Team events (in-person and virtual)
  • Social benefits and perks based on location

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