Magento Support Engineer

VML Enterprise Solutions is seeking a Magento Support Engineer to join their team in Porto. This role is critical in the day-to-day operation and management of multiple clients' ecommerce services. As part of a wider Operations team, you'll be responsible for delivery and support across various technology stacks and ecommerce platforms.

The ideal candidate will have strong Magento knowledge, server administration skills, and experience with web technologies. You'll be performing daily checks, resolving incidents, and providing guidance to team members. Key responsibilities include proactive problem-solving, customer communication, and participation in system upgrades and deployments.

We're looking for someone with excellent communication skills, strong analytical abilities, and a customer service orientation. Experience with cloud platforms, DevOps practices, and Magento certifications are a plus.

At VML, we offer a great benefits package including hybrid working, social events, training opportunities, and comprehensive insurance coverage. We value diversity and inclusion, and our culture emphasizes connecting meaningfully, inspiring creatively, and approaching challenges positively.

Join our team of over 30,000 employees across 64 markets, working with some of the world's leading brands. We generate over $29bn annually for our clients and have built over 500 platforms for brands and retailers. If you're ready to shape some of the best commerce solutions and websites in the world, apply now and be part of our exciting journey!

Salary range: €40,000 - €50,000 EUR