Distinguished, Software Engineer

Walmart Global Tech is seeking a Distinguished Software Engineer to join their Customer Care Technology team, focusing on revolutionizing customer service through cutting-edge GenAI technology. This role combines technical leadership with hands-on engineering, requiring expertise in building scalable AI systems that process millions of customer contacts. The position involves working closely with data scientists and engineering teams to develop innovative solutions for customer service at Walmart's massive scale.

The ideal candidate will bring 10+ years of software engineering experience, with a proven track record of building highly available systems and solving complex business problems. They will be responsible for defining technical vision, mentoring teams, and driving engineering excellence while balancing long-term architectural considerations with immediate business needs.

As part of Walmart's Enterprise Business Systems organization, you'll work on projects that directly impact hundreds of millions of customers globally. The role offers competitive compensation ($156,000-$338,000 depending on location), comprehensive benefits, and the opportunity to shape the future of customer service at one of the world's largest retailers.

The position requires exceptional problem-solving abilities, expertise in service-oriented architecture, and strong communication skills. You'll be working in a dynamic environment where you'll need to balance technical excellence with business objectives while leading and mentoring other engineers. This is an excellent opportunity for a senior technologist who wants to make a significant impact on customer service technology at global scale.