Principal, Software Engineer

Join Walmart Global Tech as a Principal Software Engineer in the Customer Care Technology team, where you'll be at the forefront of revolutionizing customer service experiences through cutting-edge technology, including Gen AI. This role offers an opportunity to impact hundreds of millions of Walmart customers globally while working with a team of software engineers, data scientists, and machine learning experts.

As part of the Enterprise Business Systems organization, you'll collaborate with cross-functional teams to design and implement innovative solutions that help customers save time and money. The position requires expertise across multiple layers of the tech stack and offers the chance to work with emerging technologies like Gen AI in customer care products.

The role combines technical leadership with hands-on development, requiring both deep technical expertise and strong leadership skills. You'll be responsible for leading design and code reviews, mentoring junior engineers, and ensuring the development of high-quality, scalable systems. The position offers competitive compensation ($132,000-$264,000) plus performance bonuses and comprehensive benefits.

Walmart's culture emphasizes in-person collaboration at their various hubs, including the global headquarters in Bentonville, Arkansas, and primary hubs in the San Francisco Bay area and New York/New Jersey. The company provides an inclusive environment where innovation at scale can truly impact millions of customers daily.

This is an excellent opportunity for experienced engineers who want to leverage their expertise to solve complex problems at scale while contributing to Walmart's mission of helping customers save money and live better. The role offers significant growth potential and the chance to work with cutting-edge technologies in a company that's actively shaping the future of retail.