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Functional Support Engineer

A global technology company providing expert software & information solutions for professionals, serving customers in over 180 countries with annual revenues of €5.6 billion.
Cluj-Napoca, Romania
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
2+ years of experience
Finance · Enterprise SaaS

Description For Functional Support Engineer

Wolters Kluwer, a leading global technology company with over 21,000 employees, is seeking a Functional Support Engineer to join their team. This role combines financial expertise with technical support, focusing on RegPro products and various EBA and country-specific reporting projects. The position requires a unique blend of financial knowledge and technical skills, making it an excellent opportunity for professionals interested in fintech.

The role involves working closely with both customers and development teams, providing crucial support and expertise in financial regulatory reporting. You'll be responsible for analyzing customer cases, providing solutions, and contributing to the functional development of software systems. The position offers exposure to cutting-edge financial software solutions and the chance to work with various reporting frameworks including COREP, ANACREDIT, IFR, FINREP/IFRS 9, and MIFID II.

Working in a hybrid environment (8 days/month), you'll be part of a dynamic team that values innovation and impact. The company offers a comprehensive well-being program and emphasizes professional growth. This role is perfect for candidates with a strong foundation in finance or banking who want to bridge the gap between technical solutions and financial expertise.

The company's commitment to diversity and inclusion, combined with its global presence and significant market impact (€5.6 billion in annual revenues), makes this an attractive opportunity for professionals looking to make a meaningful impact in the financial technology sector. You'll be part of an organization that serves customers in over 180 countries and maintains operations in over 40 countries, providing ample opportunity for growth and development.

Last updated 9 days ago

Responsibilities For Functional Support Engineer

  • Participate in product first- and second-line support
  • Analyze reported customer cases and provide resolution recommendations
  • Advise clients and development team on new reporting requirements
  • Provide financial/regulatory reporting expertise to clients
  • Analyze specific live financial scenarios
  • Perform nonregression analysis
  • Analyze test results to validate new functionalities
  • Answer detailed functional finance questions from consultants

Requirements For Functional Support Engineer

  • Bachelor's degree in Economics, Finance, Banking, or related field
  • Thorough understanding of financial and banking concepts
  • 2 years of experience in a similar role
  • Basic IT and outstanding Excel knowledge
  • Business fluency in English
  • Database or SQL knowledge (desirable)
  • Experience with banking instruments (advantage)
  • Experience in banking reporting requirements (advantage)
  • Basic computer programming (advantage)

Benefits For Functional Support Engineer

Medical Insurance
  • Global well-being program
  • Health benefits
  • Safety programs
  • Professional development opportunities

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