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Lead Engineer, Product Site Reliability Engineer

Xero helps supercharge businesses by automating routine tasks, providing actionable insights, and connecting businesses with data, advisors and apps.
San Mateo, CA, USA
$182,100 - $220,000
Site Reliability
Staff Software Engineer
Hybrid
8+ years of experience
Enterprise SaaS

Description For Lead Engineer, Product Site Reliability Engineer

Xero, a company dedicated to supercharging businesses through automation and data-driven solutions, is seeking a Lead Engineer for their Product Site Reliability Engineering team. This role represents a unique opportunity to lead a team of world-class SRE engineers embedded within product teams, driving enduring reliability and world-class observability across Xero's service landscape.

The position calls for a highly technical leader with deep SRE expertise and a passion for building high-performing teams. As the Team Lead, you'll be responsible for managing the deliverables of embedded product SRE teams and ensuring they're empowered to drive reliability across the product ecosystem. Your role will be crucial in contributing to Xero's Product SRE strategy and transforming the company's SRE culture.

The ideal candidate brings a strong engineering background combined with leadership experience in building world-class embedded SRE teams in fast-growing environments. You'll need to demonstrate expertise in modern cloud technologies (AWS, Azure, GCP) and have a proven track record of implementing robust observability practices and automation-first approaches.

What makes this role particularly exciting is the opportunity to shape the future of reliability engineering at a growing company while working with cutting-edge technologies. You'll have the chance to build long-term relationships with product teams, implement error budget cultures, and drive continuous improvement in system reliability.

Xero offers an exceptional benefits package, including generous paid leave, comprehensive health coverage, 401k matching, and 26 weeks of paid parental leave. The company's human-first culture emphasizes respect, fairness, and inclusion, making it an ideal environment for professional growth and impact. Working in a hybrid model from San Mateo, you'll enjoy both the flexibility of remote work and the collaboration opportunities of in-person interactions.

Last updated 2 months ago

Responsibilities For Lead Engineer, Product Site Reliability Engineer

  • Lead a dedicated product SRE team of highly experienced Site Reliability Engineers
  • Build long-term relationships with product engineering teams to ensure continuous system reliability improvement
  • Build a culture of automation first and ensure quality delivery
  • Implement Observability best practices across products
  • Build a culture of continuous improvement for product reliability
  • Provide ongoing training across the business for reliability requirements
  • Create and lead an empowered team of engineers
  • Monitor quality standards for SRE teams and report on adherence

Requirements For Lead Engineer, Product Site Reliability Engineer

Kubernetes
Linux
  • Experience leading and growing highly technical teams
  • Strong engineering and hands-on SRE background
  • Experience in building world-class embedded SRE teams in fast-growing companies
  • Strong product mindset with ability to understand customer needs
  • Broad technical understanding of modern cloud technologies (AWS, Azure, GCP)
  • Strong data and analytical skills
  • Technical background with intimate knowledge of SRE tools and automation

Benefits For Lead Engineer, Product Site Reliability Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Mental Health Assistance
  • Very generous paid leave
  • Dedicated paid leave for physical and mental wellbeing
  • Employee Assistance Program
  • Medical, dental, vision, and disability insurance
  • Fertility and family forming financial support
  • 401k contribution matching
  • 26 weeks paid parental leave for primary caregivers
  • Employee Share Plan
  • Office with snacks and break areas
  • Flexible working
  • Career development opportunities

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