Taro Logo

Intranet and Search Platform - Front End Developer

Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relations.
Frontend
Senior Software Engineer
Hybrid
5,000+ Employees
4+ years of experience
Enterprise SaaS

Description For Intranet and Search Platform - Front End Developer

Zendesk, a leading service-first CRM company, is seeking a Senior Front End Developer for their Intranet and Search platform team. This role focuses on enhancing Zendesk's internal digital workplace applications and search experience. The position requires expertise in front-end development, content management systems, and search platform integration, particularly with Algolia.

The ideal candidate will have 4+ years of experience working with intranet tools and web content publishing platforms. They should be proficient in HTML, CSS, JavaScript, and NodeJS, with experience in modern frameworks like React. The role involves creating and managing intranet pages, implementing search functionality, and ensuring optimal user experience for Zendesk's employees.

Working in a hybrid environment at the Pune office, you'll collaborate with globally distributed teams to deliver high-quality solutions. The position offers an opportunity to work with enterprise-level systems while contributing to Zendesk's employee experience initiatives. The company serves over 100,000 paid customer accounts across 150+ countries and maintains a strong commitment to diversity, equity, and inclusion.

This role is perfect for someone who combines technical expertise with strong problem-solving abilities and attention to detail. You'll be part of a company that values innovation, community involvement, and creating meaningful customer relationships through technology.

Last updated 2 days ago

Responsibilities For Intranet and Search Platform - Front End Developer

  • Create, deploy, and manage intranet pages and community sections for business units
  • Configure and integrate Algolia Search into the intranet and other platforms
  • Lead bug triage and solve technical issues
  • Configure integrations with federated search and Zendesk Suite
  • Utilize tags for analytics tracking and reporting
  • Write runbooks and documentation
  • Collaborate across teams to enhance employee experience

Requirements For Intranet and Search Platform - Front End Developer

JavaScript
Node.js
React
  • BA/BS degree or equivalent experience
  • 4+ years of experience in intranet tools and web content publishing
  • Experience with RESTful APIs and Algolia Search API
  • Proficiency in HTML, CSS, JavaScript, and NodeJS
  • Experience with front-end frameworks
  • Familiarity with Git and version control systems
  • Strong understanding of UI/UX design principles
  • Knowledge of web accessibility standards

Benefits For Intranet and Search Platform - Front End Developer

  • Hybrid work environment
  • Global diversity and inclusion initiatives
  • Reasonable accommodations for disabilities

Interested in this job?

Jobs Related To Zendesk Intranet and Search Platform - Front End Developer