Lab Computing Analyst
Description For Lab Computing Analyst
Zifo, a global R&D solutions provider, is seeking a Lab Computing Analyst for their North Chicago, IL location. This role is part of the Lab Computing department and is a full-time, on-site position. The ideal candidate will provide technical laboratory services, including multivendor instrument support, IT services, and validation/compliance when applicable.
Key responsibilities include managing lab computing aspects, implementing Windows-based security, ensuring adherence to client policies, and acting as a technical support contact. The role requires a Bachelor's degree in computer science or life science (or equivalent experience), with 3+ years of relevant technical experience in Windows technologies, networking, and remote computing.
Zifo offers a competitive compensation package, including medical, dental, and vision insurance, 401k with company matching, and flexible spending accounts. The company values diversity and promotes a culture of curiosity, teamwork, and continuous learning. Zifo serves major clients in the pharmaceutical and biotech industries, including 7 of the Top 10 Biopharma companies.
This position is ideal for someone with strong technical skills, excellent customer service abilities, and a passion for working in a science-focused environment. If you're looking for a challenging role in a company that values both scientific knowledge and technological expertise, this Lab Computing Analyst position at Zifo could be your next career move.
Responsibilities For Lab Computing Analyst
- Provide technical support of customer laboratory environments, typically for computers integrated with instrumentation
- Manage lab computing aspects of installing new, retirement and relocation of equipment
- Implement Windows based security
- Ensure adherence to client's corporate policies through periodic reporting and compliance programs
- Act as the technical support contact for field service engineers and external vendors
- Provide technical subject matter expertise for new system validation and change management efforts
- Document procedures, policies, troubleshooting and best practices
- Create and maintain a physical inventory of lab equipment, PC's, software, and other pertinent information
- Perform system preventative maintenances based on client's schedule, if applicable
Requirements For Lab Computing Analyst
- Bachelor of Science in computer science, life science or equivalent industry experience
- 3+ years of relevant technical experience including Windows technologies, networking, remote computing and backup systems
- Excellent customer service skills
- Ability to troubleshoot complex instrument and technology issues
- Strong oral and written communication skills
- Ability to identify, track and complete tasks for multiple projects
- Knowledge of laboratory safety practices
- Experience with virtual machine support (preferred)
- Experience with scientific instrumentation (preferred)
Benefits For Lab Computing Analyst
- Competitive compensation package
- Accrued vacation
- Medical insurance
- Dental insurance
- Vision insurance
- 401k with company matching
- Life insurance
- Flexible spending accounts
