My team spends a good amount of time fixing random/recurring low priority crashes. The goal is to keep the overall crash rate under our agreed SLA. Crash rate naturally goes up over time, so we need to continually invest time plugging up these crashes to keep the overall metric below SLA.
Is there a way to quantify this in numbers. Maybe we can draw the connection between these fixes and a better user experience that ultimately affects the app users' ratings in the Play Store?