Engineering Management Q&A and Videos

I just did but we can also collect questions here that I'll answer afterward.

Work history

I recently joined Databricks as a Senior Director of Engineering. Most of my career has involved Machine Learning, and I've managed teams ranging from 2 to 200 engineers/research scientists.

Previously, I was the Head of FB Reels and Video Recommendations (Director of Engineering) at Meta, from 2019 - 2023. Before that, I was a Senior Staff Software Engineer and Tech Lead working at Google in Mountain View. I hold a PhD in Computer Science from Penn State, and my publications during that time have accumulated almost 9K academic citations.

Some questions I've heard:

• How Fair is Performance Evaluation for Tech ICs vs Managers?
• Can you give some examples of effective communication? What channels are used, level of abstraction, tone, etc?
• Any advice for a new grad to progress faster in their career?
• What are interviews even like for Director+?

Other

I've started writing detailed notes in blogs titled TLDR0. Slightly cheesy, but it stands for Tech Leadership - Direct, Respectful, Zero Ego. See the full details on my .

• Substack:
• Medium:

Hey Taro,

I have a question around how to manage a direct report who I’m receiving performance complaints about.

For context, I’m the team lead for a team that works distributed across vertical teams. We have a new hire who’s been working with us for around 3 months now. He’s working with Team A and has recently been helping them to write App X, a brand new application.

Recently the PM for Team A has reached out to me with some general complaints/concerns about his output. The work this new hire is doing blocks most work for Team A, and the PM feels like they should have finished their work by now, and apparently other members of Team A have raised similar complaints.

Additionally, this new hire has a reputation for working very long hours/late into the night after work. On several occasions he’s posted slack messages at 1am, and the PM is concerned that he’s trying to spend long hours after work to try and make up for his lack of progress.

Myself and my manager have both already had casual conversations with him about his late night work to try and put a stop to this, and myself and other team members have tried to help him with his tasks where we can. We’re in a very small company so while I can try shuffling him around to a different vertical, it’s not like there’s limitless possibilities there.

I’ll be bringing this up with my manager today during our 1:1, but I was also very interested in hearing what the Taro community thinks here.

This is my first time as a manager so I’m very much out of my depth here.

I'm a new people manager - previously I was an IC. I understand that I am now equally responsible for the helping the team deliver business goals and promote people's well being and growth.

How do you balance your time and figure out what's most important to focus your time and energy on? How do you spend your focus time you do have?

I am an L5 TL, of a team of less than 10 people. My manager very recently asked me whether I am interested in becoming an EM (managing most if not all of the people on my team).

I like coding and technical contributions, but I believe I like helping people succeed more, including having crucial conversations where things aren't going well. Those things don't come naturally to me, BUT I get great satisfaction out of those tricky situations. I would also like the opportunity to build a team of amazing individuals who come together around a central goal. Based on this I am leaning yes.

However, I know the EM path isn't all roses. What are the top 3 questions I ought to consider, before I decide whether I want to do this?

I recently became CTO of a small early-stage startup where I'm leading all technical efforts, including by still doing some coding, but am mostly managing other engineers and focusing on the broader technical needs of the company. Previously, I was a technical lead and IC at startups where I had led small teams of other software engineers on product development, but was more in the weeds technically/coding a lot and was not responsible for people management. I'd like to learn about resources I can utilize to further develop my engineering leadership and people management skills.

What resources would you recommend to learn more about the following:

• How to build people management skills as a first time engineering people manager? Are there open source or free trainings or resources that are good for this?
• The latest engineering leadership topics, especially in a startup environment (e.g. how other leaders are tackling common technical and leadership challenges)
• How to meet or connect with other engineering managers/leaders (e.g. startup CTOs, VP of engineering, or technical founders) outside my company to learn from their experiences or share lessons or knowledge with each other

Interested in any types of resources including blogs, podcasts, YouTube channels, or virtual or in-person communities or meetups (particularly in NYC) etc. I have some favorite resources so far, but it would be great to learn about what resources others in the Taro community find useful. Thanks!

Context:

(1) My team owns a service for which we're rolling out a new version with a big revamp of all the public interfaces and a ton of breaking changes.

(2) This is a legacy system that is being refactored to resolve some severe issues that its consumer systems have been complaining about for a long time.

(3) This service has many consumers in our org across multiple teams that depend on it for a lot of critical functionality.

(4) We need to migrate all consumers to the new service. My team cannot parallely support both the versions and the legacy system has to be deprecated before the new service deployment.

Challenges:

(1) Originally, the plan was for my team to roll out the new service and migrate all of the consumers to the new service as well.

(2) Now, we've had a huge scope expansion in the refactoring itself due to which the project timeline has extended massively.

(3) My team feels that working on such a long timeline project is risky and prone to further scope expansion if new consumers start using the old legacy system in the meanwhile.

(4) Another challenge with this is that my team has no context or understanding of all the consumer systems.

Questions:

(1) What approach can I use to now change the plan and convince the managers/tech leads of the consumer teams to own the migration of their consumers code to the new service?

(2) In general, what approach would be ideal for such a large-scale migration - Centralized migration by the service provider team vs distributed migration by all the respective consumer teams?

Always been on the fence here whether an MBA helps me boost my visibility, help me learn more business skills and builds a well rounded profile than "you're just another average software engineer" which could help me get into management track and above faster than my peers?

In other industries, having an MBA is a requirement, but not so much in tech yet, apparently.

Happy to hear back thoughts form folks about this with some recommendations

In my current role, I might get an opportunity to transition to a people manager (engineering manager) as against continue the path of individual contributor (IC).

Since I have always been an IC, I am not sure if this is the right career move for me. How would I make a decision one way or another?

I have spoken to a few team members and the sentiment towards being a people manager is negative. One has to be able to deliver through the team and hold the team accountable, one has to be detached from coding to a large extent, one has to solve inter-personal issues, one has to worry about attrition, one has to be able to hire good candidates (sell your team), one has to fight for challenging projects for your team etc.

What are some frameworks to think about this?

Hey,

I have 12+ years of experience and would like to move to management ladder. I have been working with my manager for over a year to get there.

Couple weeks ago I got to know that my manager is leaving the company. I am worried that with his departure all the effort I put in over the last one year would be wasted. My manager mentioned that he has recommended me as his potential replacement to his skip(Director) but he(manager) is not sure if the company will back-fill the position or not.

My departing manager gave me the following suggestions so that I stay on track with my career goals:

• Have regular conversations with the skip(Director) and VP so that they know I am very much interested in moving to leadership positions
• Keep HR folks in the loop too, so that they can spot/help me with any managerial positions opening up outside of my org(different team in the company)

I have monthly skip level 1:1 & have mentioned this interest of mine(moving to management ladder) to him.

I am not sure how frequently should I talk to VP & HR as well as how to bring this career aspiration of mine to their notice. Should I have monthly sync's with VP & HR personnel too?

A teammate of mine has sometimes delayed tasks and informed about them at the last minute leading to us missing the delivery deadlines. As the tech lead, I've shared this feedback along with explaining the impact and suggestions to tackle the issue. I've encountered this situation a few times even after sharing this feedback.

What other steps can I take to help the teammate and minimise the overall impact on our delivery?

I had taken AI/ML over a decade ago in College.

Was wondering how folks have transitioned to the space. Particularly from management perspective.

Say i want to automate an e2e test for a complex user journey of my web application, i assume that test should automate on a running system and interact with the system like real user (so, no mocking whatever).

How do we create and manage test data? Should automate the creation of test data as well? or ? Please advise.

Can you give an example for this case: a user buying a product, goes through the checkout process with real payment using Paypal?

What kind of tools that Facebook uses for A/B testing?

Are they doing trunk-based development?

I'm defining a career path for my company, and don't know where to start. I would like to see how Meta, Google are doing this so that I can tailor to match my smaller company.

Trying to decide about taking an IC role I received in big tech (my first one! Thanks, Alex and Rahul!). I'm very excited about it except that I'm concerned about whether I'd still have the option to be an EM again someday, if I took this offer (I am an EM in a very small company now).

Do you think someone with this resume/background would still have a shot at EM roles? Doesn't need to be FAANG or big tech, but EM roles in at least mid-tier companies.

My resume would look like this, in this order:

• 12 YOE as software engineer and senior software engineer in small non-brand-name companies (no modern tech or working at scale). I did lead some teams of 6-9 people for about two years during this time (some EM jds will count that toward management experience)
• 1.5 YOE as software manager/director managing three then six people in a small non-brand-name company (got role through internal promotion) (little modern tech, no distributed systems or working at scale, not a great management culture in this company, management is very casual, I have a lot of exposure to the overall business, though)
• 1 or more YOE as a senior engineer at a big tech company (first work experience working at scale with distributed systems and modern tech, mentor team members, manage an intern or two if allowed, work on management- and impact-related goals with manager, options for impact in the org)

There are actually lots of EM roles requiring experience with distributed systems, microservices, large-scale consumer-facing products, modern tech, etc. I don't meet the basic requirements for these roles now but would meet them after working as an IC in big tech.

I've done a lot of research on how to be a good manager, but now do I just "trust the process" or how do I ensure we are a high performance team over the next half?

I'm a newish EM at a Series-B start up of 150 people, ~25 engineers. So far I have positive feedback from my manager and reports that I am empathetic and supportive. What my manager is telling me now though is that we need to see results. Productivity and performance seem OK in my first months but it is too soon to really see my impact. My manager noted that since we have scaled up from 4 engineers to 25 and gone mostly remote over 3 years there may be a loss of a sense of urgency and the feeling of impact per dev. We are also split into many teams with a smaller scope per team.

The temptation when asked to "get results" might be to ask for constant updates from developers and punish them when fake hard deadlines are given and missed (we are a B2C company so there are rarely actual deadlines). So how do I motivate my team to work hard in a healthy sustainable way? How do I measure the progress and reward them fairly while creating a team focused culture and not one that is competitive and individualist?

Below are some of the management ideas I'm using/working towards. I have lots of room to learn how to do each better, so advice on which to prioritize my effort at improving first would be great in addition to notes on what's missing and what seems off on the list:

Individual attention

• Working with each individual to set SMART goals for the next half
• Working with each individual to figure out what motivates them, and do that
• Figuring out what learning each person wants to do and giving them support there
• Regular, timely feedback (positive and negative)
• 1:1s where I do a lot of listening, help remove blocker
• Shielding from outside distraction and unhelpful pressures

Team culture

• Creating a lowercase-a agile mindset: people are first and it is ok to fail and we learn from our mistakes. We can fail gracefully by making small, quick launches where we get frequent feedback from the users, and feedback from coworkers on how we are succeeding/failing
• Making the team effective first, efficient second: 5 wrong things done in a quarter are worse than 2 right things that move the needle
• Setting team OKRs for the next half that the team wants to accomplish
• Encouraging team work on tasks, pair programming, positive code review culture, etc
• Improving the process to make it effective and fun around how the flow of work happens between planning, selecting tasks, marking things as done and tested
• Team demos with stakeholders to show off results and get feedback

Bonus questions about motivation: In 1:1s how do you figure out what motivates someone since they might not say extrinsic things like money even if that is what they are working for, or the opposite they might be happy at their level and just like the work they do with a good work life balance but might not say that directly either. Also if there is a team of 5 where 2 want money and 3 love the work for itself, how do you tailor their experience to that? The first two will still want fun/interesting work and the second three still want to get promoted and compensated fairly.

Thanks!

Hello.

I have a busy senior/manager. We used to have 1-1s twice a week, and now I'm lucky if I even get a single 1-1 every other week. I understand that it's because he has a lot of responsibilities (e.g., coding, managing, scrum'ing) and end-of-year deadlines.

Here are some things I've done to make up for the lack of 1-1's:

• I over-communicate via IMs (even if he doesn't respond) to let him know how I'm progressing so he can "smoke test" my theories if I'm heading the wrong way.
• I present high-level overviews of the code (<15 bullet points) I'm working on to avoid doing deep dives into the implementation.
• I deliver short standup updates with easy-to-remember keywords that my manager has mentioned before.
• I try to offload some of his managerial tasks (e.g., onboarding new engineers) to free up some of his time.

Does anyone else have a busy senior? Should I be doing anything else? Thanks!