Service Engineer, Adobe Firefly Services

Adobe transforms the world through digital experiences, providing creative software and solutions to global brands and individuals.
$133,900 - $242,000
Machine Learning
Senior Software Engineer
In-Person
5,000+ Employees
4+ years of experience
AI · Enterprise SaaS

Description For Service Engineer, Adobe Firefly Services

Adobe's Firefly Generative AI Services team is seeking a talented Senior Service Engineer to join their cutting-edge initiative. This role sits at the intersection of AI innovation and enterprise software delivery, working on systems that power features across Adobe's flagship products including Firefly, Photoshop, Illustrator, Express, Stock, and Premiere.

The position offers an opportunity to work with state-of-the-art generative AI technologies while solving complex engineering challenges at scale. You'll be responsible for designing and developing core GenAI services that integrate both first-party and third-party generative models into Adobe's product suite, with a focus on building highly optimized inference pipelines.

As a Service Engineer, you'll collaborate closely with both Service and ML engineers to optimize system performance across key metrics including latency, throughput, and memory usage. The role requires deep technical expertise in GPU-accelerated computing, model serving architectures, and modern MLOps practices.

The ideal candidate brings 4+ years of machine learning experience with a focus on production deployments, along with specific expertise in GPU-intensive GenAI systems. Strong knowledge of frameworks like PyTorch, CUDA, and TensorRT is essential, as is experience with performance optimization of inference workflows.

Adobe offers competitive compensation ranging from $133,900 to $242,000 annually, along with comprehensive benefits. The company is known for its innovative culture and impact on creative technologies worldwide. This role provides an opportunity to work on cutting-edge AI technology while contributing to products used by millions of creative professionals globally.

The position is based in San Jose, CA, working with Adobe's core AI platform team. You'll be part of driving technical direction, mentoring other engineers, and helping shape the future of creative AI technologies at Adobe.

Last updated 10 hours ago

Responsibilities For Service Engineer, Adobe Firefly Services

  • Design and develop core GenAI services and APIs that integrate generative models into Adobe's products
  • Collaborate with Adobe Research and model developer teams focusing on inference performance
  • Build and optimize GPU-accelerated pipelines for model training and inference
  • Foster innovation, technical excellence, and continuous improvement

Requirements For Service Engineer, Adobe Firefly Services

Python
Kubernetes
  • MS or PhD in Computer Science or related field—or equivalent industry experience
  • 4+ years of experience in machine learning, including production-scale deployments
  • 2+ years of experience working on large-scale, GPU-intensive GenAI systems
  • Experience with GenAI frameworks like PyTorch, CUDA, Triton, TensorRT
  • Deep infrastructure experience for performance-tuning of inference workflows
  • Good communication and collaboration skills
  • Experience with Kubernetes and MLOps platforms (preferred)
  • Expertise in model serving, inference and GPU resource management (preferred)

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