Senior Fullstack Engineer Community Support Engineering

A global travel and accommodation platform connecting hosts with guests, founded in 2007 in San Francisco.
$180,000 - $220,000
Frontend
Senior Software Engineer
Remote
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For Senior Fullstack Engineer Community Support Engineering

Airbnb, a global leader in the travel and accommodation industry founded in 2007, is seeking a Senior Fullstack Engineer to join their Community Support Platform (CSP) team. This role presents an exciting opportunity to impact the technology that powers Airbnb's global community support operations, specifically within the Agent Routing and Case team.

The position offers a competitive salary range of $180,000 - $220,000 USD, along with benefits including equity, bonuses, and employee travel credits. As a senior engineer, you'll be at the forefront of building solutions that enhance agent productivity and improve customer support experiences across Airbnb's platform, which has facilitated over 2 billion guest arrivals worldwide.

The role requires 6+ years of full stack development experience and expertise in modern technologies including Java, JavaScript/TypeScript, React, and similar frameworks. You'll be working in a diverse team of talented engineers, collaborating closely with product and design partners to shape technical vision and deliver scalable solutions.

Key responsibilities include driving the full development cycle from technical design to launch, contributing to team roadmap and technical direction, and building novel products and features. The position is remote-eligible within the United States (with some restrictions), offering flexibility while maintaining connection through occasional office visits or offsites.

This is an excellent opportunity for a seasoned engineer who is passionate about creating impact through technology, enjoys solving complex problems at scale, and wants to be part of a company that values diversity, inclusion, and belonging. You'll be working on systems that directly impact millions of hosts and guests, making travel and authentic community connections possible worldwide.

Last updated 16 minutes ago

Responsibilities For Senior Fullstack Engineer Community Support Engineering

  • Work cross-functionally with product, design, and other engineering counterparts
  • Drive, lead, and contribute to the full development cycle
  • Provide critical input in team roadmap and technical direction
  • Build solutions that improve Airbnb agent productivity
  • Shape technical vision and deliver scalable solutions

Requirements For Senior Fullstack Engineer Community Support Engineering

Java
JavaScript
TypeScript
React
Ruby
Python
Scala
  • 6+ years of full stack software development experience
  • Proficient in at least one major programming language (preferably Java / Kotlin / Scala / Ruby on Rails / Python)
  • Experience with modern Javascript / TypeScript frameworks
  • Exposure to architectural patterns of large, high-scale web applications
  • Outstanding communication and interpersonal skills
  • Bachelor's and/or Master's degree, preferably in CS, or equivalent experience

Benefits For Senior Fullstack Engineer Community Support Engineering

Medical Insurance
Equity
  • Employee Travel Credits
  • Bonus
  • Equity
  • Benefits package

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