Senior Staff Machine Learning Scientist

Airbnb is seeking a Senior Staff Machine Learning Scientist to join their Core ML team, which is at the forefront of Customer Support x Artificial Intelligence (CSxAI) initiatives. This role is central to Airbnb's mission of leveraging advanced AI technologies to enhance customer experience.

The position offers an opportunity to work with one of the world's leading hospitality platforms, where Machine Learning and AI are fundamental to the product experience. From Trust to Payments, and from Customer Service to Marketing, ML plays a crucial role in ensuring optimal experiences for both guests and hosts.

As a Senior Staff Machine Learning Scientist, you'll be responsible for developing and enhancing various AI models, ML services, and tools, including LLM fine-tuning, RAG/Search, and feedback-based learning systems. The role requires expertise in working with large-scale data and implementing cutting-edge AI techniques to solve complex marketplace challenges.

The position offers competitive compensation ($224,000 - $294,500), equity, and unique benefits like Employee Travel Credits. This remote-eligible role provides the flexibility to work from home while maintaining connection with Airbnb's innovative culture through occasional office visits and offsites.

The ideal candidate will bring a PhD in a relevant field, 10+ years of industry experience, and a proven track record of leading ML teams. This role presents an exceptional opportunity to shape the future of customer experience in one of tech's most influential companies, working with state-of-the-art AI technologies and solving challenging problems at scale.