Field Application Engineer Manager

Altium is transforming the way electronics are designed and built, providing digital platforms that empower PCB designers, supply chain, and manufacturing to collaborate in unprecedented ways.
Frisco, TX, USA
$150,000 - $200,000
Backend
Staff Software Engineer
In-Person
7+ years of experience
Enterprise SaaS
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Description For Field Application Engineer Manager

Altium, a leader in electronic design software, is seeking a Field Application Engineer Manager to join their team in Frisco, Texas. This role is pivotal in driving customer satisfaction and team success in the fast-paced world of electronic design automation (EDA).

As the FAE Manager, you'll lead a team of Field Applications Engineers, providing exceptional pre- and post-sales technical support that ensures long-term customer loyalty. This position demands a unique blend of technical expertise in electronics design and strong leadership skills to inspire and drive your team beyond expectations.

Key responsibilities include mentoring and developing your team, setting performance goals, overseeing technical support processes, and acting as an escalation point for complex issues. You'll work closely with sales and marketing teams, contributing to technical presentations, product positioning, and maintaining deep knowledge of Altium's offerings and industry trends.

The ideal candidate will have a Bachelor's degree in Electrical Engineering or a related field (advanced degree preferred), 7+ years of experience in electronics design, and 3+ years in a leadership role. Strong understanding of PCB design and relevant software tools, particularly Altium Designer, is essential.

Altium offers a comprehensive benefits package including healthcare coverage, retirement plans, paid time off, and various perks such as free lunch and parking. The salary range for this position is $150,000 to $200,000, based on experience and qualifications.

Join Altium in their mission to dominate the electronic design software industry. This role offers the opportunity to be part of a growing, financially strong company that's transforming how electronics are designed and built. If you're passionate about technology, leadership, and driving customer success, this could be the perfect next step in your career.

Last updated 8 months ago

Responsibilities For Field Application Engineer Manager

  • Lead, mentor, and develop a team of Field Applications Engineers
  • Set performance goals, conduct reviews, and provide constructive feedback
  • Oversee technical support during pre-sales and post-sales process
  • Ensure fast and effective solutions to technical issues
  • Act as an escalation point for complex technical problems
  • Support sales team in technical presentations, demonstrations, and proposal preparations
  • Work with marketing to provide technical insights for product positioning
  • Maintain deep knowledge of Altium's product offerings and industry trends
  • Ensure continuous training of FAE team on latest product features and best practices
  • Implement process improvements for FAE team efficiency
  • Develop and maintain documentation for technical processes and solutions
  • Travel as required to meet customers and support sales team

Requirements For Field Application Engineer Manager

  • Bachelor's degree in Electrical Engineering, Computer Engineering, or related field (Advanced degree preferred)
  • 7+ years of experience in electronics design or related technical field
  • 3+ years of experience in a leadership or management role
  • Strong understanding of electronics design, PCB design, and relevant software tools (e.g., Altium Designer)
  • Ability to troubleshoot complex technical issues and develop innovative solutions

Benefits For Field Application Engineer Manager

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Healthcare coverage
  • Prescription drug, vision, and dental plans
  • HSA and FSA accounts
  • Life and AD&D insurance; disability coverage
  • Retirement 401(k) Plan Option with Altium match
  • Calm App and Employee Assistance Program
  • Paid holidays plus a 'Choice Day' off per quarter
  • Paid time-off on arising schedule upon key milestones
  • Sick time for Dr. appointments or family health needs
  • Family medical, maternity, paternity, and military leave
  • Flexible working arrangements available based on role and location
  • Home internet allowance
  • Free lunch, snacks and drinks every day in office
  • Free parking

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