Application Engineer, Amazon

Amazon's Catalog Support and Programs (CSP) team is seeking an Application Engineer to join their dynamic team in Chennai. This role is part of Amazon Selection and Catalog Systems team, which is crucial for maintaining and improving Amazon's vast product catalog systems worldwide. The position combines technical support, data analysis, and system improvement responsibilities.

As an Application Engineer, you'll be the key point of contact for item-related problems across retail and merchant catalogs. Your role involves monitoring data flows, managing ticket SLAs, and driving root cause resolution for system defects. You'll work with multiple data sources and cross-functional teams to improve catalog quality and operational efficiency.

The ideal candidate should be comfortable with ambiguity, possess strong analytical abilities, and demonstrate excellent attention to detail. You'll need strong communication skills to work effectively with business stakeholders and technical teams. The role requires someone who can think strategically about business, product, and technical challenges while maintaining a strong sense of ownership.

This position offers an opportunity to work with Amazon's world-class systems and contribute to maintaining the largest, highest quality, and most up-to-date product selection in the world. You'll be part of a team that values innovation, problem-solving, and making history. The role combines aspects of technical support, data analysis, and system improvement, making it ideal for someone who enjoys discovering and solving complex problems while building actionable insights from data.

Working at Amazon, you'll be part of a company culture that emphasizes "Work hard. Have fun. Make history." The role offers exposure to enterprise-scale systems and the opportunity to impact millions of customers through catalog quality improvements.