Application Engineer, Amazon

Amazon is a global technology and e-commerce company known for innovation and customer obsession.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · E-Commerce

Description For Application Engineer, Amazon

Amazon's Catalog Support and Programs (CSP) team is seeking an Application Engineer to join their Amazon Selection and Catalog Systems team. This role is crucial in maintaining and improving Amazon's vast product catalog systems. The position combines technical support, data analysis, and software development responsibilities, making it an ideal opportunity for engineers who enjoy solving complex problems and working with data.

The role involves supporting Amazon's worldwide business teams by providing critical product support, conducting data research, and implementing solutions that enhance catalog quality. You'll be responsible for monitoring data flows, managing ticket SLAs, and driving root cause resolution of defects. A significant part of the role includes migrating metadata and business rules from existing manual templates to a Unified Platform, requiring both technical expertise and attention to detail.

This position offers the opportunity to work with diverse data sets and cross-functional teams while building actionable insights. The ideal candidate should be comfortable with ambiguity, possess strong analytical abilities, and demonstrate excellent communication skills. You'll be working in an environment that values innovation, problem-solving, and continuous improvement.

The role combines elements of traditional software engineering with data analysis and operational support, making it perfect for someone who enjoys variety in their work. You'll be part of Amazon's mission to provide customers with the highest quality and most up-to-date selection in the world, while working with cutting-edge technologies and systems at scale.

Working at Amazon means embracing their leadership principles and culture of ownership. You'll be expected to think strategically about business challenges while maintaining a strong focus on operational excellence. This role offers the chance to make a significant impact on Amazon's catalog systems while working with a team of talented engineers in a fast-paced, innovative environment.

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Responsibilities For Application Engineer, Amazon

  • Monitor data flow and meet ticket SLAs
  • Drive rootcause resolution defects
  • Support business teams worldwide by providing critical product support
  • Carry out data research
  • Liaise with technology and other internal teams on workflow improvements
  • Migrate metadata and business rules from existing manual templates into Unified Platform
  • Analyze and fix inconsistencies of existing metadata and business rules
  • Use problem solving and analytical skills to solve business problems

Requirements For Application Engineer, Amazon

Python
Java
Linux
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Fluent English language skills
  • Bachelor's degree in Engineering or related field (preferred)
  • Demonstrated experience in Python or shell scripts, Java
  • Sound understanding of web technologies
  • Clear and effective communication & documentation skills

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