Application Engineer, Amazon

Amazon's Catalog Support and Programs (CSP) team is seeking an Application Engineer to join their dynamic team in Chennai. This role is part of the Amazon Selection and Catalog Systems team, which is crucial for maintaining the world's largest e-commerce catalog. The position combines technical support with data analysis and system improvement responsibilities.

As an Application Engineer, you'll be the primary point of contact for item-related issues across retail and merchant catalogs. Your responsibilities will include monitoring data flows, managing ticket SLAs, and driving root cause resolution of defects. You'll work with multiple data sources and cross-functional teams to improve catalog quality and processes.

The ideal candidate should be analytical, detail-oriented, and comfortable working with ambiguity. Strong communication skills are essential as you'll be collaborating with business stakeholders to understand requirements and shape analytical deliverables. The role requires someone who can think strategically about business, product, and technical challenges.

This position offers an opportunity to work on complex systems at scale, solve challenging problems, and make a direct impact on Amazon's catalog systems. You'll be part of a team that values innovation, ownership, and technical excellence. The role combines aspects of technical support, data analysis, and process improvement, making it ideal for someone who enjoys working with both technology and business stakeholders.

Amazon's culture of "Work Hard. Have Fun. Make History" is deeply embedded in this role, where you'll have the chance to contribute to systems that serve millions of customers worldwide. The position offers exposure to cutting-edge technology and the opportunity to work with some of the most complex catalog systems in e-commerce.