Application Engineer III

Global technology company specializing in e-commerce, cloud computing, digital streaming, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Application Engineer III

The Amazon Kindle Engineering Support team is seeking an Application Engineer III to join their dynamic team providing production engineering support for the Kindle digital product family. This role combines hands-on technical support with software development responsibilities, making it ideal for engineers who enjoy both problem-solving and coding.

As an Application Engineer III, you'll be part of a team that ensures the smooth operation of Amazon's Kindle digital products while also contributing to the development of tools and systems that improve operational efficiency. The role requires expertise in multiple programming languages including Python, Java, and shell scripting, along with strong troubleshooting abilities.

You'll have the opportunity to work on diverse projects ranging from immediate support issues to long-term development initiatives. The position involves collaborating with business teams, principal engineers, and senior engineers to build solutions that enhance the Kindle ecosystem. Your responsibilities will include handling support tickets, developing maintenance tools, managing deployments, and ensuring service level agreements are met.

This role is perfect for someone who thrives in a fast-paced environment, enjoys technical problem-solving, and wants to work with cutting-edge digital products at scale. You'll be part of Amazon's innovative culture while working on products used by millions of customers worldwide. The position offers excellent opportunities for professional growth and the chance to make a significant impact on Amazon's digital reading experience.

Last updated 9 days ago

Responsibilities For Application Engineer III

  • Provide support of incoming tickets including extensive troubleshooting tasks
  • Work on operations and maintenance driven coding projects
  • Software deployment support in staging and production environments
  • Develop tools to aid operations and maintenance
  • System and Support status reporting
  • Ownership of one or more Digital products or components
  • Customer notification and workflow coordination
  • Work with multiple teams for handling support issues

Requirements For Application Engineer III

Python
Java
Linux
  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages

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