Application Engineer III

Amazon is a global technology company and the world's leading e-commerce platform.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Application Engineer III

Amazon's Kindle Engineering Support team is seeking an Application Engineer III to join their innovative team. This role combines technical support and software development, focusing on providing tier 3/4 production engineering support for the Kindle digital product family. The position requires strong troubleshooting skills and the ability to work with multiple programming languages including Python, Java, and shell scripting.

The role involves working on critical support tasks, developing and maintaining tools, and coordinating with multiple teams to ensure smooth operations. You'll be responsible for handling complex technical issues, implementing solutions, and maintaining service level agreements. This is an excellent opportunity for someone who enjoys both hands-on coding and technical problem-solving in a production environment.

As part of Amazon's world-class engineering team, you'll work on systems that impact millions of Kindle users worldwide. The position offers the chance to work with distributed systems, web services, and various modern technologies while providing critical support for Amazon's digital products. The ideal candidate will be someone who can learn quickly, manage multiple tasks effectively, and contribute to maintaining and improving Amazon's digital services infrastructure.

This role provides an excellent opportunity to work with cutting-edge technology while developing expertise in large-scale system operations and maintenance. You'll be part of a team that values innovation, customer obsession, and technical excellence, making a direct impact on Amazon's digital product ecosystem.

Last updated 6 hours ago

Responsibilities For Application Engineer III

  • Provide support of incoming tickets, including extensive troubleshooting tasks
  • Work on operations and maintenance driven coding projects
  • Software deployment support in staging and production environments
  • Develop tools to aid operations and maintenance
  • System and Support status reporting
  • Ownership of one or more Digital products or components
  • Customer notification and workflow coordination

Requirements For Application Engineer III

Python
Java
Linux
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages

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