Application Engineer, RBS

Retail Business Services (RBS) is a crucial division of Amazon that supports the company's worldwide retail business growth through three primary functions: Selection (sourcing and enriching ASINs), Defect Elimination (resolving supply chain issues), and operational process support. The tech team specifically focuses on developing automation solutions using Machine/Deep Learning to scale complex tasks that typically require human cognitive skills.

As an Application Engineer in RBS, you'll join a team that values both technical excellence and work-life harmony. The role combines deep technical expertise with leadership responsibilities, requiring you to act as a subject matter expert for various services while leading multi-team projects and resolving complex support issues. You'll work with cutting-edge technologies and be responsible for designing and developing high-performing applications that directly impact Amazon's retail operations.

The team culture emphasizes knowledge sharing and mentorship, with regular opportunities to engage with Principal and Senior Engineers through casual coffee chats and technical discussions. You'll have access to comprehensive learning resources, including O'Reilly platforms and AWS/ML certification support. The role offers a unique blend of technical challenges, from debugging complex systems to developing automated solutions, while also providing opportunities to mentor junior engineers and influence technical decisions.

What makes this role particularly exciting is its position at the intersection of retail operations and technical innovation. You'll be working on solutions that directly improve Amazon's catalog accuracy and customer shopping experience, while having the flexibility to focus on areas that match your interests - whether that's deep technical work, incident management, or process improvement. The role offers significant growth potential and the opportunity to make a lasting impact on Amazon's retail technology infrastructure.