Application Engineer, RBS

Retail Business Services (RBS) at Amazon is seeking an experienced Application Engineer to join their team that supports Amazon's worldwide retail business growth. The role focuses on three core areas: Selection (sourcing and enriching ASINs), Defect Elimination (resolving supply chain issues), and operational process support. The tech team develops ML/DL-powered automation to scale complex tasks.

As an Application Engineer, you'll serve as a technical lead and subject matter expert, leading multi-team projects and handling complex support challenges. You'll work on improving operational efficiency through developing SLAs, metrics, monitors, and documentation. The role involves designing high-performing applications and providing critical on-call support.

The team values work-life harmony and fosters a strong mentorship culture. You'll have opportunities for knowledge sharing, detailed code reviews, and casual technical discussions with Principal & Senior Engineers. The team provides access to O'Reilly learning platforms and encourages AWS/ML certifications.

Key responsibilities include acting as a support leader, resolving complex issues, improving operational efficiency, developing applications, and mentoring team members. You'll work closely with Amazon leaders to enhance support across the company and play a crucial role in hiring and training.

The ideal candidate brings 5+ years of software development or technical support experience, strong understanding of software principles, database management skills, and excellent communication abilities. Experience with distributed applications and AWS ecosystem is a plus.

Join a team that believes in "Work Hard. Have Fun. Make History" and focuses on continuous learning and improvement. Whether you excel in deep domain expertise, incident management, process improvement, or focused coding, there's a place for you in this dynamic environment.