Application Engineer, Sapien

Retail Business Services (RBS) at Amazon is seeking an Application Engineer to support their worldwide retail business growth. The role focuses on three core areas: Selection (sourcing and enriching ASINs), Defect Elimination (resolving supply chain issues), and supporting operational processes. The tech team develops automation using Machine/Deep Learning to scale complex tasks.

As an Application Engineer, you'll be at the intersection of business and technology, working directly with business teams to implement and maintain solutions. You'll be responsible for translating business requirements into concrete deliverables, creating process automation scripts, and ensuring system health through monitoring and support.

The ideal candidate should have experience in software development or technical support, with strong troubleshooting skills and knowledge of modern programming languages. You'll work in a dynamic environment that values continuous learning and improvement, where you can make a direct impact on Amazon's customer experience.

The role offers diverse opportunities - from deep domain expertise to handling multiple tasks in incident situations. You'll be part of a team that embraces Amazon's "Work Hard. Have Fun. Make History" philosophy, working on challenging problems that require innovative solutions.

Key responsibilities include implementing scalable solutions, maintaining services, creating automation scripts, and providing critical on-call support. You'll work with distributed systems, web services, and various AWS technologies, making this an excellent opportunity for someone passionate about technical problem-solving and customer service.