Application Engineering, Books Shopping Experience

Join Amazon's innovative Kindle Engineering Support team as an Application Engineer for the Books Shopping Experience. This role combines technical support and software development, focusing on the Amazon Kindle digital product family. You'll be part of the team that supports customized shopping experiences for customers on Kindle e-ink and Fire devices, tablets, smartphones, and computers across multiple countries.

As a Support Engineer, you'll provide tier 3/4 production engineering support, working on critical troubleshooting tasks and maintenance-driven coding projects. The role requires quick learning ability and skills to handle multiple overlapping tasks. You'll be responsible for software deployment, tools development, and system status reporting while maintaining service level agreements.

The position offers an opportunity to work with distributed systems and web services, contributing to Amazon's digital product ecosystem. You'll be instrumental in reducing operational workload and developing innovative tools to improve efficiency. The role combines hands-on technical support with software development, making it ideal for engineers who enjoy both problem-solving and coding.

Working at Amazon means being part of a global leader in e-commerce and digital innovation. You'll collaborate with talented teams, work on large-scale systems, and have the opportunity to impact millions of customers' shopping experiences. The role offers exposure to various technologies and the chance to work on cutting-edge digital products in a fast-paced, customer-focused environment.