AWS Cloud Support Engineer (Dublin 2026)

Amazon Web Services (AWS) is the world's leading cloud computing platform providing reliable, scalable, and secure cloud services to millions of customers globally.
Cloud
Entry-Level Software Engineer
Hybrid
5,000+ Employees
Enterprise SaaS · Cloud

Description For AWS Cloud Support Engineer (Dublin 2026)

AWS is seeking Cloud Support Engineers to join our Support Engineering team in Dublin. This is a unique opportunity for 2026 graduates to start their career with the world's leading cloud platform.

As a Cloud Support Engineer, you'll be at the forefront of helping customers innovate using AWS technologies. You'll work across various technical domains including computing, storage, networking, databases, and more. The role involves solving complex technical challenges, collaborating with global teams, and continuously learning about new technologies.

Our Support Engineering team provides 24/7 technical support in Japanese, with multiple global locations covering different time zones. This eliminates the need for night shifts and enables a healthy work-life balance. The team is structured around 10 technical profiles including Analytics, BigData, Database, Deployment, Development and Mobile Services, Linux, Networking, Storage and Content Delivery, Security, and Windows.

You'll have the opportunity to:

  • Work with cutting-edge cloud technologies
  • Solve diverse technical challenges across different customer use cases
  • Contribute to AWS service improvements
  • Participate in major tech events like AWS re
  • Build a career path in cloud computing
  • Work in a flexible environment with hybrid/remote options

The role offers comprehensive training and development programs, making it suitable for graduates who are passionate about technology and eager to learn, even without prior cloud experience. You'll be part of a supportive team environment where knowledge sharing and collaboration are encouraged.

This position is perfect for someone who combines technical aptitude with strong communication skills, as you'll be working directly with customers while collaborating with global engineering teams. While deep cloud knowledge isn't required at start, a strong foundation in computer science basics and enthusiasm for learning new technologies is essential.

Join AWS Support Engineering team to be part of the cloud computing revolution while building a rewarding career in a dynamic, global environment.

Last updated 2 days ago

Responsibilities For AWS Cloud Support Engineer (Dublin 2026)

  • Provide technical support for AWS cloud services to customers
  • Troubleshoot and resolve customer technical issues
  • Collaborate with international support teams and development teams
  • Contribute to service improvements based on customer feedback
  • Participate in technical events and knowledge sharing activities

Requirements For AWS Cloud Support Engineer (Dublin 2026)

Linux
  • Bachelor's, Master's, or PhD degree (graduating between April 2024 - October 2025)
  • Native level Japanese language proficiency
  • Conversational English proficiency
  • Basic knowledge of computer science
  • Basic understanding of networks, databases, security, and operating systems

Benefits For AWS Cloud Support Engineer (Dublin 2026)

Medical Insurance
Dental Insurance
Vision Insurance
401k
Relocation Benefits
Visa Sponsorship
  • Work-life balance friendly environment
  • Flexible work arrangements (hybrid or remote)
  • Comprehensive training program
  • International work environment
  • Access to AWS services for self-learning

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