Join Amazon's Storewalk program as a Research Analyst (RA) where you'll be at the forefront of improving customer shopping experiences through machine learning solutions. The role combines technical expertise in ML/AI with business impact, focusing on elevating customer experience by targeting high-opportunity shopping missions within Amazon stores.
As an RA, you'll collaborate with Applied Scientists to develop and implement cutting-edge ML solutions, drive product pilots, and build scalable systems. The position requires strong technical skills in Python, SQL, and machine learning, combined with the ability to analyze large datasets and translate insights into actionable improvements.
The Storewalk program specifically focuses on understanding and optimizing customer journey patterns, identifying friction points, and implementing solutions to improve sales conversion rates. You'll work with both local and global teams, requiring excellent communication skills and the ability to work independently in a fast-paced environment.
This role offers the opportunity to make a direct impact on Amazon's customer experience while working with state-of-the-art ML technologies. You'll be part of a team that studies customer anecdotes and mimics customer journeys to identify and resolve key frustrations, ensuring seamless shopping experiences.
The position combines technical depth with business acumen, requiring both strong analytical skills and the ability to collaborate across multiple stakeholders. It's an ideal role for someone passionate about using data and ML to solve real-world customer problems while working at one of the world's leading tech companies.