Business Intelligence Engineer, LMAQ

Amazon is the world's leading e-commerce and technology company, focused on customer obsession and innovation.
Data
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Logistics

Description For Business Intelligence Engineer, LMAQ

Amazon is seeking an experienced Business Intelligence Engineer to join their Last Mile Quality team, focusing on improving delivery operations through data-driven decisions. This role combines technical expertise with strategic leadership to enhance Amazon's delivery service quality.

The position involves working with vast amounts of delivery-related data to optimize decisions about package delivery, address management, and route optimization. You'll be responsible for ensuring the quality of data that powers millions of daily delivery decisions, from address verification to delivery preferences and route optimization.

As a key member of the last mile leadership team, you'll work directly with Technology, Operations, and Finance teams, presenting to VPs and SVPs. The role requires someone who can balance technical depth with business acumen, combining strong analytical skills with the ability to drive strategic initiatives.

You'll be responsible for developing and implementing quality improvement programs through global address management, working with complex data systems to enhance customer experience. The role involves both hands-on technical work with data systems and strategic leadership to drive improvements across the organization.

This is an excellent opportunity for someone who wants to make a significant impact on Amazon's delivery operations while working with cutting-edge data technologies. You'll need to be equally comfortable writing code, analyzing data, and leading strategic initiatives.

The ideal candidate will thrive in Amazon's fast-paced environment, demonstrate strong technical skills in data analysis and visualization, and have the ability to translate complex technical concepts for business stakeholders. You'll need to embody Amazon's leadership principles, particularly customer obsession and bias for action.

Benefits include the opportunity to work on systems that impact millions of customers daily, collaboration with talented teams across Amazon, and the chance to shape the future of last-mile delivery operations. This role offers significant growth potential and the opportunity to work on challenging problems at a global scale.

Last updated 8 minutes ago

Responsibilities For Business Intelligence Engineer, LMAQ

  • Own the vision for quality improvement through global address management programs
  • Shape strategy and direction of customer-facing products
  • Partner with product and technology teams to define and build innovative experiences
  • Set tempo for defect reduction through continuous improvement
  • Drive accountability across multiple business units
  • Develop process to maintain and disseminate project information to stakeholders
  • Partner with key stakeholders to develop vision and strategy for customer experience
  • Support scalable growth by developing Operations leadership team

Requirements For Business Intelligence Engineer, LMAQ

Python
Java
  • 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
  • Experience with data visualization using Tableau, Quicksight, or similar tools
  • Experience with scripting language (e.g., Python, Java, or R)
  • Experience building and maintaining basic data artifacts (e.g., ETL, data models, queries)
  • Experience applying basic statistical methods (e.g. regression) to difficult business problems
  • Experience gathering business requirements
  • Track record of generating key business insights and collaborating with stakeholders

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