Business Intelligence Engineer, Trustworthy Shopping Experience

Join Amazon's Trustworthy Shopping Experience team as a Business Intelligence Engineer, where you'll play a crucial role in protecting customers from defective and dangerous products. This position combines data analysis, business intelligence, and customer protection, making it an impactful role within Amazon's e-commerce ecosystem.

As a BI Engineer, you'll work with complex data sets to generate actionable insights through metrics, dashboards, and deep-dive analyses. You'll be responsible for tracking abuse vectors, implementing new initiatives, and quantifying progress using data-driven approaches. The role requires collaboration with program, product, and partner data teams worldwide, making cross-team coordination skills essential.

Amazon's culture emphasizes work-life harmony and inclusion, with thirteen employee-led affinity groups and innovative benefit offerings. The company's Leadership Principles encourage seeking diverse perspectives, continuous learning, and earning trust. You'll be part of a team that values both personal and professional growth.

The ideal candidate should be comfortable handling complex data sets and working through ambiguity. You'll use various tools including SQL, Python, and other programming languages to analyze data and develop scalable solutions. Your work will directly impact Amazon's goal of being the most customer-centric company on Earth by ensuring a worry-free shopping experience.

This role offers the opportunity to work with cutting-edge technology and data systems while making a tangible impact on customer safety and satisfaction. You'll be based in Milan, Italy, working with a global team of professionals dedicated to maintaining trust in the Amazon shopping experience. The position combines technical expertise with business impact, making it ideal for someone who wants to leverage their data skills to solve real-world problems at scale.