Catalog Support Engineer, Amazon

Amazon's Catalog Support and Programs (CSP) team is seeking a Catalog Support Engineer to join their Selection and Catalog Systems team. This role is crucial in providing a single point of contact for item-related problems across retail and merchant catalogs. The position involves monitoring data flows, resolving technical issues, and driving continuous improvement in catalog quality.

The ideal candidate will be a self-starter with strong analytical abilities and technical expertise in Python, Java, and Unix systems. You'll work with diverse data sets and cross-functional teams to solve complex problems and implement solutions that enhance Amazon's vast product catalog systems.

Key responsibilities include managing ticket SLAs, conducting root cause analysis, performing data research, and migrating metadata from manual templates to unified platforms. You'll also collaborate with technology teams on workflow improvements and data quality initiatives.

This role offers an opportunity to work at the heart of Amazon's catalog systems, directly impacting the company's ability to provide customers with the largest and most up-to-date product selection worldwide. You'll be part of a team that values innovation, problem-solving, and technical excellence.

The position requires 2+ years of technical support experience, strong debugging skills, and proficiency in scripting languages. You'll need excellent communication abilities to work effectively with stakeholders across the organization. This is an ideal role for someone who enjoys tackling complex technical challenges and wants to make a significant impact on Amazon's global catalog infrastructure.