Cloud Support Engineer - AI/Machine Learning

AWS is seeking a Cloud Support Engineer specializing in AI/Machine Learning to join their dynamic team. This role represents an exciting opportunity to work with the world's leading cloud platform provider, supporting customers in their cloud journey while focusing on AI and ML technologies.

As a Cloud Support Engineer, you'll be at the intersection of customer success and technical excellence, working with a diverse range of clients from startups to enterprise-level organizations. The role demands a strong technical background in cloud technologies, AI/ML, and system administration, combined with excellent problem-solving and communication skills.

Your day-to-day responsibilities will include diving deep into customer technical challenges, providing solutions through various communication channels, and contributing to team growth through mentorship and training initiatives. The position follows a follow-the-sun model, offering flexible scheduling options while maintaining work-life harmony.

AWS provides a comprehensive learning environment where you'll continuously expand your technical expertise in cloud computing, AI/ML, and related technologies. You'll work alongside industry experts and have access to cutting-edge tools and technologies. The role offers clear career progression paths and opportunities to influence the direction of cloud technology adoption.

The ideal candidate should have experience with machine learning, deep learning, and AI technologies, strong programming skills in languages like Python and Java, and a solid understanding of network infrastructure and system administration. Knowledge of cloud platforms and NoSQL databases is highly valued.

Working at AWS means joining a culture of innovation where diversity is celebrated and continuous learning is encouraged. The company offers competitive benefits, including comprehensive healthcare coverage, and maintains a strong commitment to work-life balance. This role provides an excellent opportunity to work with the latest technologies while making a significant impact on how businesses leverage cloud computing and AI technologies.

Join AWS to be part of a team that's shaping the future of cloud computing and AI, while enjoying the stability and growth opportunities that come with working for one of the world's most innovative technology companies.