Cloud Support Engineer - DevOps, Docker

AWS Cloud Support Engineer is a dynamic role where you'll leverage your engineering expertise to provide top-tier technical solutions that help customers achieve their goals. As part of AWS's Support Engineering team, you'll work in a follow-the-sun model during daytime hours, engaging with a diverse range of customers from startups to large enterprises.

Your daily responsibilities will include direct customer interaction through various communication channels, deep-diving into technical problems, and collaborating with cross-functional teams. You'll be at the forefront of cloud technology, working with container orchestration, Linux systems, networking, and various AWS services.

The role requires strong technical expertise in areas like Docker, Kubernetes, Linux administration, and networking protocols. You'll also need experience with web technologies, DevOps practices, and scripting languages. AWS provides comprehensive training and mentorship to ensure your success and growth in the role.

Working at AWS means joining a culture of innovation where diversity and inclusion are valued. The team operates on a flexible schedule (Monday-Friday, Tuesday-Saturday, or Sunday-Thursday) with transparent work schedules and no on-call requirements. You'll have numerous opportunities to expand your technical, leadership, and business skills through formal training and hands-on experience.

This position is ideal for someone who enjoys solving complex technical challenges, has a passion for customer service, and wants to work with cutting-edge cloud technologies. You'll be part of AWS's mission to be Earth's Best Employer while helping customers leverage cloud computing to transform their businesses.

The role offers excellent work-life harmony and a supportive environment where you can contribute to delivering the best customer experience while developing your career. You'll be part of a global team that values diverse perspectives and encourages innovative thinking to drive customer success.