Cloud Support Engineer - DynamoDB and Language (DBL), DynamoDB and Language

AWS is a leading cloud computing platform providing a wide range of services to businesses globally.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS · Cloud

Description For Cloud Support Engineer - DynamoDB and Language (DBL), DynamoDB and Language

Join AWS as a Cloud Support Engineer and become part of a dynamic team supporting critical cloud infrastructure. In this role, you'll work with cutting-edge technologies, specifically focusing on DynamoDB and Language services including DynamoDB Accelerator (DAX), Lex, Transcribe, Translate, and Comprehend.

You'll be responsible for providing expert technical support to AWS customers, troubleshooting complex issues, and ensuring optimal performance of their cloud solutions. The position offers an excellent opportunity to work with industry-leading NoSQL databases and AI/ML applications while developing your expertise in cloud computing.

As part of AWS's global support team, you'll interact with leading companies building mission-critical applications. Your role will involve not just technical problem-solving, but also contributing to process improvements, creating technical documentation, and mentoring team members.

The position requires strong technical skills in NoSQL databases, networking, and operating systems. You'll work in a collaborative environment where continuous learning is encouraged and professional growth opportunities are abundant. The role offers the chance to work with a diverse range of customers and technologies while being part of Amazon's innovative culture.

Working at AWS means joining a team that values customer obsession, ownership, and innovation. You'll have the opportunity to shape the future of cloud computing while working alongside talented professionals in a supportive environment. The role offers competitive benefits and the chance to work with some of the most advanced cloud technologies available today.

Last updated 9 hours ago

Responsibilities For Cloud Support Engineer - DynamoDB and Language (DBL), DynamoDB and Language

  • Solving customer's cases through various contact channels
  • Applying advanced troubleshooting techniques
  • Driving initiatives to improve support-related processes
  • Providing feedback to internal AWS teams
  • Continuously learning new technologies
  • Coaching/mentoring new team members
  • Working 5 days a week on a rotational basis

Requirements For Cloud Support Engineer - DynamoDB and Language (DBL), DynamoDB and Language

MongoDB
Redis
Java
JavaScript
Python
PostgreSQL
  • 1+ years of software development, or 1+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience with NoSQL Data Modeling and operations expertise
  • Knowledge of Networking and troubleshooting
  • Understanding of OS concepts (memory, storage and CPU usage)

Benefits For Cloud Support Engineer - DynamoDB and Language (DBL), DynamoDB and Language

Medical Insurance
Dental Insurance
Vision Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance

Interested in this job?

Jobs Related To Amazon Cloud Support Engineer - DynamoDB and Language (DBL), DynamoDB and Language

Cloud Support Engineer I (Linux)

Entry-level Cloud Support Engineer position at AWS Japan, focusing on Linux systems support, troubleshooting, and customer technical assistance.

Cloud Support Engineer I - Developer and Mobile Services (fluent in Mandarin)

Entry-level Cloud Support Engineer position at AWS, focusing on Developer and Mobile Services, requiring Mandarin fluency and technical troubleshooting skills.

Cloud Support Eng. I (MCD), Support Engineering

Cloud Support Engineer role at AWS combining technical expertise with customer service, offering career growth, training, and work-life balance in Dublin.

Software Development Engineer

Entry-level Software Development Engineer position at AWS working on cloud infrastructure and distributed systems, requiring US citizenship and security clearance.

Cloud Support Eng. I (DTS), AWS Support engineering

Entry-level Cloud Support Engineer position at AWS, combining technical expertise with customer service to support global cloud computing customers.