AWS Cloud Support Engineer (CSE) provides technical support to customers using AWS services, focusing on troubleshooting and general guidance. The role spans multiple technical domains including Computing (Linux/Windows), Networking, Security, Storage & CDN, Developer Services, and Database/Analytics.
As a CSE, you'll work with cutting-edge cloud technologies while supporting global customers. The position offers extensive learning opportunities through collaboration with world-class engineers and exposure to various AWS services. You'll handle complex technical issues across different layers from networking to application level, contributing to customer success while developing comprehensive technical expertise.
The role follows a "follow-the-sun" model ensuring work-life balance, and offers significant growth potential toward becoming a Full Stack Engineer. You'll have access to AWS environments for technical exploration and improvement, while working with leading global companies using cloud technologies.
The team emphasizes inclusive culture with various affinity groups and learning opportunities. AWS values diverse experiences and backgrounds, providing mentorship and career development support. The position offers flexibility in working arrangements and strong focus on work-life harmony.
This is an excellent opportunity for someone interested in cloud technologies, customer support, and technical problem-solving, with potential for significant professional growth in a global technology leader.