Data Engineer, Amazon Stores Customer Service

Join Amazon's Merchant Fulfilled Network (MFN) team as a Data Engineer to build a groundbreaking data architecture environment from scratch. This role offers an exciting opportunity to create foundational solutions that will support robust reports, machine learning models, and complex data analysis in the Customer Service organization. You'll be responsible for architecting a data warehouse from the ground up, supporting high-volume data related to Buyers, Sellers, Concessions Attribution, and Seller Experience.

As a Data Engineer, you'll work with cutting-edge AWS technologies to design and implement complex ETL pipelines, integrate machine learning workflows, and deliver data as a service. The role requires expertise in working with streaming data, deep knowledge of AWS data technologies, and strong business intelligence understanding. You'll collaborate with Research Scientists and Software Development Engineers to evolve and optimize ML models within the Customer Service platform.

The Analytics team is a dynamic, cross-functional group within a rapidly growing organization. You'll be part of a highly skilled team passionate about driving data-powered innovation. The role offers comprehensive benefits including medical, dental, and vision coverage, parental leave options, PTO, and a 401(k) plan.

Key responsibilities include building data infrastructure using software engineering best practices, partnering with various teams to integrate ML models, managing AWS resources, and maintaining operational excellence. You'll also work closely with Business Intelligence Engineers to establish best practices in reporting and analysis.

The compensation reflects geographic market variations, ranging from $118,900 to $205,600 per year, plus additional benefits and potential equity compensation. This is an excellent opportunity for an experienced data professional who thrives in an ambiguous environment and wants to make a significant impact on Amazon's customer service capabilities.