EU FBA Support Engineer

Join Amazon's Fulfillment by Amazon (FBA) team as a Support Engineer, where your data analysis skills will impact millions of consumers worldwide. FBA enables third-party sellers from over 130 countries to leverage Amazon's robust infrastructure for warehousing, payment processing, delivery, returns, and customer service. With over 3 billion units served in the EU last year alone, this role offers an opportunity to drive operational excellence in a dynamic, fast-paced environment.

As an EU FBA Support Engineer, you'll work alongside business intelligence engineers, investigation specialists, and ML data associates to maintain and execute tech solutions across the FBA ecosystem. Your focus will be on ensuring smooth technical operations while developing expertise in specific operational areas including inbound operations, inventory management, fulfillment center operations, delivery performance, customer returns, quality control, and reimbursement processes.

You'll utilize various technical tools and skills, including SQL for data analysis, Amazon QuickSight for metrics monitoring, Python for data processing, and AWS solutions for operational support. The role involves creating and maintaining reports, conducting root cause analysis, managing ETL processes, and contributing to technical documentation.

This position offers the opportunity to work with cutting-edge technology while supporting one of Amazon's most crucial services. You'll be part of a team that directly impacts the success of thousands of businesses worldwide while developing your technical and analytical skills in a supportive environment. The role combines technical expertise with business impact, making it ideal for someone who enjoys both data analysis and driving operational improvements.