Amazon Stores FinTech Team is seeking a talented Support Engineer to join their Financial Planning & Analytics suite of products team. This role sits at the intersection of technology and finance, supporting one of the world's largest and most complex supply chains. The position combines technical expertise with customer support leadership, requiring strong skills in data engineering, problem-solving, and cross-functional collaboration.
The role offers an opportunity to work with cutting-edge financial technology systems, where you'll be responsible for troubleshooting complex technical issues, improving operational efficiency, and mentoring junior team members. You'll work closely with development teams, customers, and finance teams to ensure smooth operations of critical financial planning processes.
As a Support Engineer, you'll be instrumental in analyzing and resolving complex technical problems, creating documentation, and driving continuous improvement initiatives. The position offers competitive compensation ranging from $104,300 to $185,000 depending on location and experience, plus comprehensive benefits and potential equity compensation.
This role is ideal for someone who combines strong technical skills with excellent communication abilities and enjoys working in a fast-paced, customer-focused environment. You'll have the opportunity to influence technical strategy, drive operational excellence, and make a significant impact on Amazon's global financial operations.