ML Support Engineer IV

Global technology and e-commerce company that leads in online retail, cloud computing, and artificial intelligence.
DevOps
Senior Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS

Description For ML Support Engineer IV

Amazon's Pricing Team is seeking a talented ML Support Engineer to join their team in a role that combines DevOps, Systems, Network, and Software Engineering responsibilities. This position offers an exciting opportunity to work on infrastructure that directly impacts millions of customers worldwide.

As an ML Support Engineer IV, you'll be at the forefront of building and maintaining critical infrastructure systems that power Amazon's global pricing decisions. The role requires a unique blend of technical skills, combining hands-on infrastructure automation, system architecture expertise, and software development capabilities. You'll work directly with development teams to analyze system architecture, implement code-level improvements, and drive infrastructure optimization initiatives.

The position offers the chance to work on high-impact systems while collaborating with talented engineers across Amazon. You'll be responsible for designing and managing critical infrastructure, automating operational workflows, and resolving complex technical challenges. Your work will directly contribute to enhancing service reliability and performance for Amazon's pricing systems.

Key aspects of the role include developing and maintaining monitoring systems, managing infrastructure configurations, and implementing solutions that improve system reliability. You'll need to demonstrate strong problem-solving abilities, experience with Unix/Linux systems, and proficiency in modern programming languages. The ideal candidate will have experience with distributed applications and RESTful web APIs.

This role presents an excellent opportunity for experienced engineers who want to make a significant impact at scale, working with cutting-edge technologies in a fast-paced environment. You'll be part of Amazon's innovative culture, working on systems that directly influence the company's global pricing strategy while having the opportunity to grow your technical and leadership skills.

Last updated 11 minutes ago

Responsibilities For ML Support Engineer IV

  • Build and maintain infrastructure that impacts millions of customers
  • Design and manage critical infrastructure systems
  • Automate operational and development workflows
  • Resolve complex technical issues
  • Analyze system architecture
  • Develop code-level improvements
  • Drive infrastructure optimization initiatives
  • Develop and maintain monitoring systems
  • Manage infrastructure configurations

Requirements For ML Support Engineer IV

Linux
  • 4+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in modern program languages
  • Experience in agile/scrum or related collaborative workflow
  • Bachelor's degree

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