Operations Engineer, AWS Managed Services

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS · Cloud

Description For Operations Engineer, AWS Managed Services

Amazon Web Services (AWS) is seeking an Operations Engineer to join their AWS Managed Services team. This role combines systems administration, cloud operations, and customer support to help AWS customers succeed with their cloud infrastructure. You'll be working with cutting-edge cloud technologies while troubleshooting complex technical issues across AWS services.

As an Operations Engineer, you'll be part of a team that values technical excellence and customer obsession. Your responsibilities will include managing and automating AWS resources, building and maintaining infrastructure as code using CloudFormation, and providing technical guidance to AWS customers. You'll also contribute to internal tools development and help improve AWS services through customer feedback.

The ideal candidate should have experience with Linux systems administration, networking fundamentals, and basic programming skills. You'll work in a collaborative environment where continuous learning is encouraged, and you'll have opportunities to grow your technical and leadership skills. AWS offers a supportive culture that values diversity, work-life harmony, and professional development.

This role is perfect for someone who enjoys solving technical challenges, has a customer-first mindset, and wants to work with cloud technologies at scale. You'll be joining AWS during an exciting period of growth and innovation in cloud computing, with opportunities to make a significant impact on how businesses use cloud technology.

Benefits include a flexible work environment, comprehensive learning resources, mentorship opportunities, and the chance to work with diverse teams on globally-impacting projects. AWS's commitment to innovation and customer success makes this an excellent opportunity for those looking to advance their career in cloud technology.

Last updated 10 hours ago

Responsibilities For Operations Engineer, AWS Managed Services

  • Troubleshoot application deployments and recreate customer issues
  • Build and maintain Cloud Formation templates and shell scripts
  • Build utilities and tools for internal use
  • Drive customer communication during critical events
  • Write tutorials and technical articles for AWS customer community
  • Work on complex customer problems across multiple AWS services

Requirements For Operations Engineer, AWS Managed Services

Python
Linux
  • 1+ years of relevant experience and Linux troubleshooting
  • Basic understanding of networking fundamentals (CIDR, OSI model, HTTP/HTTPS, DNS, SSH, TCP)
  • Ability to troubleshoot basic connectivity problems using tools like ping, traceroute, ifconfig, tcpdump
  • Basic networking administration tasks

Benefits For Operations Engineer, AWS Managed Services

  • Work-life harmony
  • Mentorship and career growth opportunities
  • Inclusive team culture
  • Employee-led affinity groups
  • Ongoing learning experiences

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