Prob Mgmt Support Engineer, GSS Elite Problem Solvers

Amazon Robotics is seeking a Problem Management Support Engineer to join their Global Safety & Support (GSS) Elite Problem Solving team. This role combines technical expertise with operational excellence, focusing on resolving complex challenges in robotic and automated systems. The position requires collaboration across multiple teams including hardware and software engineering, configuration management, and safety teams.

The ideal candidate will be responsible for identifying, analyzing, and resolving recurring system issues while working to enhance the overall performance and reliability of Amazon's robotics infrastructure. This role demands strong analytical capabilities, technical knowledge, and excellent communication skills to work effectively with various stakeholders.

Key aspects of the role include conducting deep technical analysis, implementing both temporary and permanent solutions, maintaining documentation, and driving continuous improvement initiatives. The position offers an opportunity to work with cutting-edge robotics technology while making a significant impact on Amazon's operational efficiency.

The role requires a strong technical background with experience in Linux systems and database management. The successful candidate will need to demonstrate both independent problem-solving abilities and effective team collaboration skills. This position represents an excellent opportunity for someone passionate about robotics and complex problem-solving in a dynamic, fast-paced environment.