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Product Support Engineer, Prime Air - Amazon

Amazon is a global technology company and the world's largest e-commerce retailer, focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence.
$116,300 - $201,200
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Logistics · Robotics

Description For Product Support Engineer, Prime Air - Amazon

Amazon Prime Air is revolutionizing delivery services through innovative drone technology, seeking a Product Support Engineer to join their cutting-edge team. This role sits at the intersection of aerospace innovation and software engineering, focusing on making rapid drone delivery a reality.

The position offers an exciting opportunity to work on groundbreaking technology that aims to deliver items to customers in under an hour using autonomous drones. As a Product Support Engineer, you'll be instrumental in deploying hardware and software functionality, troubleshooting complex systems, and driving continuous improvement across the Prime Air program.

The role requires a unique blend of technical expertise in software engineering, infrastructure management, and aerospace systems. You'll work with cross-functional teams spanning engineering, manufacturing, and operations, translating complex technical challenges into actionable solutions. The position offers competitive compensation ranging from $116,300 to $201,200 based on location and experience.

Amazon provides a comprehensive benefits package and the opportunity to work with state-of-the-art technologies in a fast-paced, innovative environment. The role is based in Seattle, WA, where you'll collaborate with hundreds of scientists, engineers, and aerospace professionals working to make autonomous drone delivery a reality.

This is an ideal opportunity for someone passionate about combining software engineering with real-world applications in aerospace, who enjoys solving complex problems and wants to be part of shaping the future of delivery systems. The role offers significant growth potential and the chance to make history by contributing to one of Amazon's most innovative projects.

Last updated 14 minutes ago

Responsibilities For Product Support Engineer, Prime Air - Amazon

  • Drive deployment of hardware and software functionality
  • Pursue continuous improvement and investigate issues across different disciplines
  • Work with engineering, manufacturing, and operational functions
  • Drive efficient delivery and decompose ambiguous problems into straightforward solutions
  • Convert lessons learned to requirement update requests

Requirements For Product Support Engineer, Prime Air - Amazon

Python
Ruby
Go
Java
Linux
  • Experience in automating, deploying, and supporting large-scale infrastructure
  • Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
  • Experience with Linux/Unix
  • Experience in Aerospace, change management, bulk data analysis

Benefits For Product Support Engineer, Prime Air - Amazon

Medical Insurance
401k
  • Medical Insurance
  • 401k

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