Alexa Sensitive Content Intelligence protects customers from exposure to sensitive content and enhances their trust in Alexa across all languages, locales, devices, experiences, and modalities including image, text, video, and audio. The team leverages natural language understanding (Generative AI), machine learning, and big data to help Alexa identify sensitive content. They serve customers in Classic Alexa and LLM based environment with tier-1 services and tools that enable customers to have a fun, engaging conversational experience with Alexa.
Key responsibilities include:
The role involves working with cutting-edge technologies, including Generative AI and Large Language Models (LLMs), to build solutions for customer trust across devices with multimedia content.