Security Engineer II, Customer Service Security Response Operations (CSSRO)

World's largest e-commerce and technology company focused on customer service, digital streaming, cloud computing, and artificial intelligence.
$136,000 - $212,800
Security
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Cybersecurity · Enterprise SaaS

Description For Security Engineer II, Customer Service Security Response Operations (CSSRO)

Amazon Security is seeking a Security Engineer II to join their Customer Service Security (CSS) team, serving as the first line of defense protecting customers from technical & malicious threats. This role combines deep technical expertise with security engineering to safeguard the world's largest Customer Service operation. The position offers an exciting opportunity to work with world-class talent in solving complex security challenges at scale.

As a Security Engineer II, you'll be responsible for incident response, threat investigation, and security architecture. You'll serve as a technical SME, leading investigations and providing guidance to security analysts while working to improve security processes and systems. The role involves collaboration with teams across Amazon to implement security best practices and build robust solutions to complex security challenges.

The position offers comprehensive benefits and competitive compensation ranging from $136,000 to $212,800 based on location and experience. Amazon values work-life harmony and provides an inclusive team culture with ongoing DEI events and learning experiences. The role offers significant opportunity for career growth through knowledge-sharing, training, and professional development resources.

This is an ideal opportunity for security professionals who are passionate about customer protection, have strong technical investigation skills, and want to make a significant impact on securing one of the world's largest technology companies. The role combines hands-on security engineering with leadership opportunities, making it perfect for those looking to advance their career in cybersecurity while working on challenging problems at global scale.

Last updated 42 minutes ago

Responsibilities For Security Engineer II, Customer Service Security Response Operations (CSSRO)

  • Serve as a Subject Matter Expert on incident response & technical investigation lifecycle
  • Respond to Incidents and provide leadership & guidance to security analysts
  • Conduct deep-dive investigations into threat and fraud abuse reports
  • Influence service teams to develop systems with security best practices
  • Design & Build security-related services for internal customers
  • Develop and mentor other security engineers and analysts
  • Participate in post-mortem analyses
  • Find opportunities to improve from security incident investigations

Requirements For Security Engineer II, Customer Service Security Response Operations (CSSRO)

Python
  • Bachelor's degree in Computer Science, Engineering, related discipline, or equivalent experience
  • 3+ years of work in related technical roles (threat hunting, threat intelligence, security data analysis)
  • 3+ years of experience with cloud technologies (AWS preferred, Azure, Google Cloud)
  • 3+ years of experience using data analysis tools (SQL, Jupyter, R, Python)
  • 3+ years of experience with incident handling/response and computer security

Benefits For Security Engineer II, Customer Service Security Response Operations (CSSRO)

Medical Insurance
401k
  • Comprehensive medical benefits
  • 401k retirement plan
  • Training and career development opportunities
  • Work-life harmony focus
  • Competitive base salary
  • Total compensation package including equity

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