Security Engineer II, Customer Service Security Response Operations (CSSRO)

Amazon is one of the world's largest technology companies, focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence.
$136,000 - $212,800
Security
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Cybersecurity · Enterprise SaaS

Description For Security Engineer II, Customer Service Security Response Operations (CSSRO)

Amazon Security is seeking Security Engineers to join their Customer Service Security (CSS) team, which serves as the first line of defense protecting customers from technical & malicious threats. This role combines deep technical expertise with security engineering to safeguard the world's largest Customer Service operation. As a Security Engineer II, you'll be responsible for incident response, threat investigation, and developing robust security solutions. The position offers opportunities to work with cutting-edge technology while protecting millions of customers.

The role involves leading security incident responses, conducting detailed investigations into threats and fraud, and collaborating with teams across Amazon to implement security best practices. You'll serve as a technical SME, providing guidance to analysts and developing security-related services for internal customers. The position requires strong analytical skills, experience with cloud technologies (particularly AWS), and proficiency in data analysis tools.

Amazon Security values diverse experiences and provides extensive opportunities for career growth. The team culture emphasizes continuous learning, work-life harmony, and inclusive practices. You'll join a dynamic environment where security is central to maintaining customer trust, with chances to work across various domains including cloud, retail, entertainment, and healthcare.

The position offers competitive compensation, including a base salary range of $136,000 to $212,800 depending on location, plus equity, sign-on payments, and comprehensive benefits. This is an excellent opportunity for security professionals who want to make a significant impact while working with world-class talent on complex, large-scale security challenges.

Last updated 18 hours ago

Responsibilities For Security Engineer II, Customer Service Security Response Operations (CSSRO)

  • Serve as a Subject Matter Expert on incident response & technical investigation lifecycle
  • Respond to Incidents in a timely manner, providing leadership & guidance to security analysts
  • Conduct deep-dive investigations into threat and fraud abuse reports
  • Influence service teams to develop systems with security best practices
  • Design & Build security-related services for internal customers
  • Develop and mentor other security engineers, analysts, investigators, and software developers

Requirements For Security Engineer II, Customer Service Security Response Operations (CSSRO)

Python
  • Bachelor's degree in Computer Science, Engineering, related discipline, or equivalent experience
  • 3+ years of work in related technical roles
  • 3+ years of experience with cloud technologies (AWS preferred)
  • 3+ years of experience using data analysis tools (SQL, Jupyter, R, Python)
  • 3+ years of experience with incident handling/response

Benefits For Security Engineer II, Customer Service Security Response Operations (CSSRO)

Medical Insurance
401k
  • Medical, financial, and other benefits
  • Competitive base pay
  • Equity compensation
  • Sign-on payments
  • Work-life harmony focus

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