Join Amazon's EU Hardlines analytics team to shape the future of online shopping through data-driven insights. As a Senior Business Intelligence Engineer, you'll be part of a team of five technical experts driving data innovation across Amazon's European stores. The role combines Customer Experience analysis with Item Data Quality innovation to improve how millions discover and shop for products.
You'll work on analyzing the full customer journey through deep-dive reports and comprehensive analysis, investigating everything from search patterns to product discovery behaviors, visualization feature adoption, and detail page engagement. The position involves building automated reporting solutions, designing and analyzing experiments, and creating sophisticated dashboards that drive decisions.
The team operates across two key charters: Marketing Analytics and Customer Experience (CX) & Item Data Quality (IDQ). You'll use various technical tools including SQL, Spark SQL, Python, Lambda, React.js, and leverage internal personalization toolkits. The team has established itself as the automation and measurement powerhouse in EU Stores, with solutions enabling thousands of marketing experiences and saving significant operational time.
This role offers a unique opportunity to create lasting impact at scale, working with best-in-class tools while collaborating with product teams across Europe. Your analysis and recommendations will directly influence strategic decisions and drive real improvements to the shopping experience for millions of European customers. The position is available in any of the core EU5 offices: London, Paris, Munich, Madrid, or Milan.
The ideal candidate will combine strong technical skills with business acumen, being able to translate complex data into clear stories that solve real problems. You'll work in an environment that values technical excellence and customer obsession, with opportunities to mentor team members and foster data-driven decision making across the organization.