Senior Live Ops Support Engineer, Playback Live Operations, Prime Video

Prime Video, Amazon's premium streaming service, is seeking a Senior Live Ops Support Engineer to join their Live Operations Event Support team. This role is crucial in ensuring seamless delivery of live events including Premier League football, Rugby, and Music Concerts to millions of viewers worldwide. The position involves sophisticated technical operations in fully-equipped operations centers, where you'll be responsible for monitoring and maintaining the video signal path from venue to customer devices.

As a Senior Live Ops Support Engineer, you'll be at the forefront of shaping the future of entertainment, working with cutting-edge streaming technology and broadcast systems. The role combines traditional broadcast monitoring with modern automation techniques, requiring both technical expertise and operational excellence. You'll work in the Amazon Video Operations Center (AVOC), where your day involves preparing and testing incoming feeds, monitoring live events, and collaborating with a global team of engineers and developers to quickly resolve any issues that arise.

The position offers the opportunity to work with Amazon's innovative streaming technology while contributing to the delivery of high-profile live events. You'll be part of a dynamic environment where you can apply your technical knowledge to solve complex problems and improve customer experience. The role requires someone who can operate independently, handle pressure effectively, and maintain high standards of service delivery.

This is an excellent opportunity for someone with a background in live streaming or broadcast technology who wants to work at the intersection of traditional broadcasting and modern streaming technology. You'll be part of Amazon's mission to define the next generation of how customers consume entertainment, working with a global team in a fast-paced, growth-oriented business that operates in over 240 countries and territories worldwide.