Amazon Device Observability & Troubleshooting Team is a critical component of Amazon's device ecosystem, focused on ensuring exceptional customer experiences through advanced monitoring and issue resolution capabilities. The team's mission is to transform device data into actionable insights that drive product stability and customer satisfaction. They provide comprehensive technology solutions across the entire observability lifecycle, including crash management, data ingestion, analytics dashboards, and troubleshooting interfaces.
As a Senior Software Development Engineer, you'll play a pivotal role in shaping the architecture and development of core product features. The position offers significant influence over strategy and system architecture, while working with cutting-edge technology to solve complex problems at scale. The team works closely with all device and application teams across Amazon to build tools and services that help identify, analyze, root cause, and fix customer-facing issues.
The ideal candidate should be passionate about new opportunities and have a proven track record of independently delivering features and products. The role requires exceptional technical expertise, strong fundamentals in Computer Science, and experience with large-scale distributed systems. Success in this position demands a commitment to teamwork, strong communication skills, and the ability to thrive in a fast-paced environment where priorities shift quickly.
This is an excellent opportunity for experienced engineers who want to make a significant impact on Amazon's device ecosystem while working with a team that's dedicated to improving customer experiences through innovative technical solutions.