Senior Software Development Engineer, Customer 360

Join Amazon's Customer 360 team to revolutionize AI-powered customer experiences. As a Senior Software Development Engineer, you'll be at the forefront of building a unified personalization engine that will transform how millions of customers interact with Amazon's services. This role offers the unique opportunity to work with Amazon's vast technology ecosystem and data infrastructure, solving complex problems at unprecedented scale.

You'll be responsible for architecting and building innovative AI-driven systems that serve millions of customers daily, pioneering new approaches to cross-domain personalization, and leading technical innovation that will set industry standards. The role involves working with large-scale distributed systems, implementing sophisticated data integration solutions, and developing real-time data access capabilities while ensuring privacy and compliance.

The Customer 360 initiative aims to weave together billions of customer interactions across Amazon's ecosystem, from Prime Video preferences to Whole Foods shopping patterns, creating an AI-powered system that delivers seamless, predictive experiences. You'll be working with a team of passionate engineers and leaders who are pushing the boundaries of what's possible in personalization.

The position offers competitive compensation ranging from $151,300 to $261,500 per year, depending on location and experience, plus equity and comprehensive benefits. You'll be based in Seattle, WA, working with cutting-edge technologies and having direct impact on Amazon's core customer experience. This is an exceptional opportunity for a technical leader who is passionate about building intelligent systems that delight customers and wants to shape the future of e-commerce through AI-powered personalization.