Server Engineer | Data Center Operations

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. As a Server Engineer in Data Center Operations, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure. You'll join a diverse team of software, hardware, and network engineers working to maintain the world's largest Computing Infrastructure.

Your role involves hands-on work with data center infrastructure equipment including racks, servers, networking devices, hardware components, and cables. You'll work in a systematic ticket-based environment, performing routine operations, hardware maintenance, and problem resolution. The position requires strong troubleshooting abilities and participation in rotating shifts.

Key responsibilities include:

• Installing and removing server racks
• Fixing various IT hardware and network components
• Responding to emergent situations affecting operations
• Meeting customer service level agreements
• Performing scheduled maintenance and change management
• Contributing to process improvement initiatives
• Participating in team meetings for metric analysis

The role operates on a 4-days-on/3-days-off schedule with 10-hour shifts (including 1-hour break). Shift times vary between 8:00-18:00, 12:00-22:00, and 21:45-08:15.

This position offers the opportunity to work with cutting-edge technology in one of the world's largest and most sophisticated data center environments. You'll be part of a team that ensures the continuous operation of AWS's global infrastructure, directly contributing to the reliability and scalability of cloud services used by millions of customers worldwide.

The ideal candidate should have at least 1 year of data center experience, strong knowledge of hardware systems, and basic networking skills. Experience with Linux/Windows systems is required, and certifications like RHCSA or CCNA are highly valued. The role demands both technical expertise and the ability to work effectively in a team environment.