Software Dev Engineer - Amazon Connect, Amazon Connect - Identity Management and Access Control

Amazon Connect is a revolutionary cloud-based contact center service within AWS Solutions that transforms how businesses handle customer service. Built on Amazon's decade-long experience in customer service excellence, this service enables rapid deployment of cloud contact centers with AI and GenAI capabilities. The role offers a unique opportunity to join a fast-growing business unit, working on innovative solutions that leverage AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis.

As a Software Development Engineer, you'll be part of a dynamic team that values work-life harmony and inclusive culture. The position involves developing next-generation contact center technology, focusing on scalable and resilient systems. You'll work in an environment that encourages learning, innovation, and customer-centric solution development.

The ideal candidate will thrive in a collaborative setting, bringing both technical expertise and a passion for solving complex customer challenges. You'll be working with a diverse team that emphasizes both technical excellence and maintaining a healthy work-life balance. The role offers extensive opportunities for growth through mentorship, knowledge-sharing, and career development resources.

Key aspects of the role include:

• End-to-end ownership of code from design to production
• Collaboration with senior technical leaders across AWS
• Work with cutting-edge technologies including AI, ML, and cloud services
• Focus on building scalable, customer-focused solutions
• Opportunity to shape the future of cloud-based contact center technology

Benefits include comprehensive medical coverage, financial benefits, flexible work arrangements, and extensive career development opportunities. Join us in transforming how businesses connect with their customers through innovative cloud solutions.